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Privacy Policy

Effective Date: 24 May 2018
Last Updated: 2025

Skyfall Yacht Charter (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you interact with our website or services.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Full name, email address, phone number, postal address.

  • Booking Details: Travel dates, special requests, yacht preferences, payment data.

  • Identification Documents: Passport or national ID (when legally required).

  • Technical Data: IP address, browser type, device information, access logs (via cookies or analytics).

  • Communication Records: Emails, chat transcripts, feedback forms.

2. How We Use Your Information

We process your data to:

  • Manage and fulfill yacht charter bookings.

  • Communicate with you regarding inquiries or bookings.

  • Customize your experience based on your preferences.

  • Comply with legal, maritime, and tax obligations.

  • Improve our website, services, and user experience.

3. Legal Basis for Processing (GDPR & UK GDPR)

We rely on the following legal bases:

  • Consent: For marketing and optional communications.

  • Contractual Necessity: To fulfill charter bookings and related services.

  • Legal Obligation: Compliance with applicable maritime, customs, and tax laws.

  • Legitimate Interest: To improve our services, secure operations, and prevent fraud.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You may manage or disable cookies via your browser or our [Cookie Preferences Panel].

Learn more in our Cookie Policy.

5. Sharing Your Data

We share personal data only when necessary and with trusted third parties, including:

  • Charter service providers (crew, marinas, caterers, transport providers).

  • Payment processors and financial institutions.

  • Port and customs authorities.

  • Travel agents or brokers acting on your behalf.

  • Legal or regulatory authorities (when legally required).

We do not sell or rent your personal data to any third party.

6. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling the purpose it was collected for.

  • Meeting legal, accounting, or tax requirements.

  • Complying with maritime regulations.

7. Data Security

We use industry-standard security protocols to protect your personal data from unauthorized access, disclosure, or misuse. While no system is completely secure, we apply technical and organizational measures to minimize risks.

8. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”), unless legally required to retain it.

  • Restrict or object to certain processing activities.

  • Port your data to another provider.

  • Withdraw consent where applicable (e.g., marketing emails).

  • Lodge a complaint with a data protection authority.